The Police Communications Center commonly known as “Dispatch” is manned by civilian employees. These communications officers are required to perform a full range of radio and telephone operational duties in directing public safety personnel and equipment.
Dispatchers must receive, identify and accurately evaluate emergency and routine calls for police services. Additionally they are required to answer all 911 calls for Fire and EMS services as well, all while monitoring and maintaining the status of all police personnel and units as to their location and availability.
As you can imagine, the Police Communications Center is a very fast paced and stressful working environment. Our communications officers handle large call volumes flawlessly and direct emergency first responders to various locations throughout the city. The Communications Center is the epicenter of our department thanks to the professionals that answer the telephones and radios.